FAQ

Where can I purchase Steren products?
Consumer products can be purchased online at www.sterenshopusa.com.
Distributors should call their sales representative, toll free at 1-800-266-3333.

How can I get the best search results for Steren products?
The SterenUSA.com search engine will attempt to find words that are similar to the search items you type in. If you know the part number of the product you are searching for, you may also type in the number.

I need help with my Steren Electronics USA product. Where can I get support?
To reach Steren Electronics USA Technical Support, call toll free 1-800-266-3333.

Where does Steren ship from?
Steren ships from two strategically located warehouses in San Diego, CA and Memphis, TN.

Where are Steren products manufacturered?
Manufacturing takes place in several state-of-the-art production facilities around the world.

Where can I find information on Steren’s Terms & Conditions?
Steren’s Term & Conditions are located at http://www.sterenusa.com/site-terms.

What kind of warranty do I get with Steren?
To enquire about warranties, please call Customer Service or your sales representative toll free at 1-800-266-3333.

What is Steren’s mailing address?
The Steren Electronics USA headquarters is located at 6260 Sequence Drive, San Diego, CA 92121.

Where do I send my payments?
Please send payments to: Steren Electronics USA, 6260 Sequence Drive, Ste. 110, San Diego, CA 92121.

How do I get an RMA (return merchandise authorization)?
To receive an RMA, please call your sales representative toll free at 1-800-266-3333.